Frequently Asked Questions & Handouts

Frequently Asked Questions

• Ask a Librarian
• Books and Textbooks
• Media (Borrow DVDs, iPads, Laptops & More)
• Periodicals (Print Journals and Newspapers)
• Research Help
• Study Space, Computers, Printers, and a Place to Get to Your Online Class
• Visiting the Campus and the Library
• Wi-Fi Access on CUNY Campuses

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Ask a Librarian

Can I chat with a librarian online?

Can I email the Library?

Can I go to the Library for research help?

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Books

Are print books and print textbooks available to take out?

Are there electronic versions of my textbooks?

Book Chapter Scanning Service

Can I borrow a book?

Can I renew my book loan?

Do I have to pay any fines?

How can I find a book?

How can I request a book from another Library (outside CUNY) be sent here?

How many books can I borrow (check out)?

How much is it for an overdue book?

The book I need is checked out! Can I place a hold on it?

There’s a book I need at another CUNY or SUNY library. Can I request it?

What if I’m caught defacing a book (deliberate removal of specific pages, chapters, etc.)?

What is a 14-day loan?

What is Extended Reserve loan?

What is the Print Reserves collection?

What time is the bookstore open on campus?

When are my books due back?

Where can I get my LaGuardia ID validated?

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Media

Can I borrow a Chromebook?

Can I borrow an iPad or a laptop?

Can I request or reserve a group study room?

Do you have a scanner available for use?

Do you have audiobooks?

Do you have calculators?

Do you have CDs?

Do you have videos (DVDs)?

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Periodicals

Can I take out things like journals and reference books?

How can I find a print journal or newspaper?

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Research

Can I chat with a librarian online?

Can I email the Library?

Can I go to the Library for research help?

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Study Space, Computers, Printers, and a Place to Get to Your Online Class

Can I get to my online class in the Library?

Can I request or reserve a group study room?

Can students use a computer and print in the Library?

I am having technical issues logging in, accessing, or using LaGuardia applications!

I don’t know the password for the Library printers!

Where can I study in the Library?

Where can I use a computer in the Library and on campus?

Where is the Media Lab?

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Visiting the Campus and the Library

What are the on-site use and borrowing policies in the Library?

What is the visitor policy of the campus?